Legal
Refund &Cancellation.
This policy applies to services provided by FusionT4 (Udyam Registration No. UDYAM-MH-19-0435497).
Last updated: 13 October 2026
01
Cancelling a service
You can cancel a managed operations engagement at any time with 30 days' written notice to tousif@fusiont4.com. The service continues until the notice period ends. Deployment projects can be cancelled before work starts on the next milestone.
02
Refunds
- Fees for milestones already delivered, and for months of managed operations already provided, are not refundable.
- If you cancel a deployment project before work on a paid milestone has started, the fee for that milestone is refunded in full.
- Hardware, cloud, and third-party costs paid on your behalf are not refundable once committed.
- If we fail to deliver a milestone or service level through our own fault and cannot put it right within the agreed period, the affected fee is refunded or credited pro-rata.
03
How refunds are paid
Approved refunds are paid to the original payment method or by bank transfer within 7 working days of approval.
04
Questions
Write to tousif@fusiont4.com or call +91 91672 00325.